FAQ

1. How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–7 business days depending on your location.

2. Do you ship internationally?

At this time, we primarily ship within the United States. International shipping options may be added in the future.

3. Is the shaver waterproof?

Yes, the shaver is designed for wet and dry use and can be safely rinsed under water. Please avoid fully submerging the device for extended periods.

4. How do I charge the shaver?

The shaver charges via USB using the included charging cable. It can be charged using a wall adapter, laptop, or power bank.

5. How long does the battery last?

A full charge provides approximately 45–60 minutes of usage, depending on how often and how long the device is used.

6. Can this be used on sensitive areas?

The shaver is suitable for use on the face and body. For sensitive areas, we recommend using gentle pressure and testing on a small area first.

7. Is the shaver suitable for men and women?

Yes, our shaver is designed for use by both men and women.

8. How do I clean the shaver?

The cutter head is removable and washable. Simply remove the head and rinse under water after use. Allow it to fully dry before reattaching.

9. What if my product arrives damaged or defective?

If your item arrives damaged or does not function properly, please contact us within 7 days of delivery. We’ll be happy to assist with a replacement or refund.

10. Do you accept returns?

Yes. We accept returns on unused products in original condition within 14 days of delivery. Please refer to our Return & Refund Policy for full details.

11. How can I track my order?

Once your order ships, you will receive a tracking number via email. You can also track your order using the “Track My Order” page on our website.

12. How can I contact SAZ?

You can reach us through our Contact Us page or by email. Our support team typically responds within 24–48 hours.